1. Overview
This Privacy Policy explains how Mahjong Koi Match ("we," "us," or "our") collects, uses, shares, and protects information when you use our game, website, and related services (collectively, the "Service").
By using the Service, you acknowledge the practices described in this policy. If you do not agree with this policy, please do not use the Service.
2. Information We Collect
Depending on how you use the Service, we may collect:
- Device and technical information, such as device type, operating system, language, IP address, app version, and advertising identifiers.
- Gameplay and usage information, such as app opens, session duration, game progress, interactions, and feature usage.
- Diagnostics, including crash reports, performance data, and error logs.
- Purchase information provided by an app store or payment platform, such as purchase status and transaction identifiers. We do not directly receive your full payment card details.
- Information you choose to provide when contacting us, including your email address and message.
3. How We Use Information
We may use information to:
- Provide, maintain, and improve the Service.
- Save progress, enable features, and process purchases.
- Analyze gameplay, performance, and technical issues.
- Prevent fraud, abuse, and security incidents.
- Display and measure advertising where applicable.
- Respond to questions and support requests.
- Comply with legal obligations and enforce our rights.
4. Third-Party Services
The Service may rely on third-party providers for app distribution, hosting, analytics, crash reporting, advertising, and payment processing. These providers may process information under their own privacy policies. Depending on the platform and features available to you, these services may include Apple App Store, Google Play, Google Firebase, Unity services, and mobile advertising providers.
Our website also uses Google Fonts. When a font is loaded, your browser may connect to Google's servers and transmit technical information such as your IP address.
5. Advertising Choices
If the Service displays personalized advertising, you may limit ad tracking or reset your advertising identifier through your device settings. You can also review the privacy and advertising controls offered by your app store and the relevant advertising provider. Opting out of personalized ads does not necessarily remove all ads.
6. Legal Bases
Where applicable law requires a legal basis, we process information to perform our agreement with you, with your consent, to comply with legal obligations, and for legitimate interests such as operating, securing, and improving the Service. You may withdraw consent at any time where processing is based on consent.
7. Data Sharing
We may share information with service providers that help us operate the Service, with app stores and payment platforms, when required by law, to protect users and our rights, or as part of a business transfer. We do not sell personal information for money. Some privacy laws may define certain advertising disclosures as a "sale" or "sharing"; where required, we provide applicable choices.
8. Data Retention and Security
We retain information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, security, and dispute-resolution requirements. Retention periods vary by data type and purpose.
We use reasonable administrative, technical, and organizational safeguards. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Our providers may process information in countries other than your own. Where required, we use appropriate safeguards for international transfers, but privacy laws may differ from those in your location.
10. Children's Privacy
The Service is not directed to children under 13, or under the minimum age required by local law. We do not knowingly collect personal information from children below that age. If you believe a child has provided personal information, please contact us so we can take appropriate action.
11. Your Privacy Rights
Depending on where you live, you may have the right to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent regarding your personal information. You may also have the right to complain to a local data protection authority.
To make a request, email JosephOrtega985962@outlook.com. We may need to verify your identity before completing a request.
12. Changes to This Policy
We may update this policy from time to time. We will post the revised version on this page and update the date above. If changes are material, we may provide additional notice where required.
13. Contact Us
For questions or privacy requests, contact us at JosephOrtega985962@outlook.com.